McKee Outdoors: a fishing tackle shop's website, two years in the making, finished in six days. I directed AI agents that loaded, researched, connected and cleaned the catalog, and left the owner an AI assistant to run the store from his phone.
Live products 513 to 2,483 · Sizes and colors 1,664 to 23,260 · 91% synced to the register · Sep 28 to Oct 3, 2026
Service Impact Detection: an AI network analysis tool that went into production in the NOC. I led the team of nine that built it. We won the 2024 company hackathon with it.
One Time PIN: I built a bare-bones version of the caller verification tool and got it approved. Then I worked with developers and middleware teams to take it to production. It saved over $300K a year.
I ran 50 to 150 major incidents a year on BMC Remedy with paging through PagerDuty. I followed every one through the problem management workflow to root cause and corrective action.
I built Tableau dashboards for MTTR and other incident and problem metrics. Leaders used them to push MTTR down about 20% year over year across IT and Engineering.
Roles since 2007
Contact Center Team Manager · ADT · Jan 2007 – Jan 2009
Customer Service and Technical Support Representative · UScellular · May 2009 – Aug 2009
Systems Administration Analyst · UScellular · Apr 2014 – Feb 2017
Sr Enterprise Incident and Problem Manager · UScellular · Feb 2017 – Jan 2021
Lead Continual Service Improvement Engineer · UScellular · Jan 2021 – Aug 2025 (role ended with the sale of UScellular to T-Mobile)
Open to roles
Certifications and awards
ITIL v3 Foundation
Google Data Analytics
Far Exceeds Expectations rating, 2021, 2022, 2023, and 2024. It was the highest rating and fewer than 1% of employees received it.
Continuous Improvement Award, Nov 2022
Projects
McKee Outdoors
A fishing tackle shop's website, two years in the making, finished in six days. AI agents, directed by me, loaded, researched, connected and cleaned the catalog: 513 live products became 2,483, 91% synced to the register.
Client project, Sep 28 to Oct 3, 2026. Run solo, working with Claude through Claude Code.
The owner runs the store from his phone through a 63-tool AI assistant.
An AI coaching app for serious athletes, covering training, nutrition, bloodwork and TRT management. It remembers each athlete's history and bases its advice on their own data.
A React Native and Expo front end, a Python or Node backend with an LLM API, and Supabase/Postgres for data.
Built and shipped solo.
Live on the Apple App Store, with Google Play release pending.
A store platform for research-use-only peptide vendors, designed so payment processors can read it. Catalogs are gated behind vendor approval of each researcher, lab paperwork is shown as issued, and 37 automated checks run before a store goes live.
I once weighed 495 lb. I lost weight, gained a lot of muscle and now weigh 203 lb. That's where my interest in the health industry and what I call "biohacking" comes from. It's also why I build health and training software.
I've always loved grape-flavored drinks and slushies, and the color purple. My wife came up with the name "grapeslush". Lots of friends now call me Slush, in person too.
Write to me abouta role or a project
Other messages are welcome too. Every message goes straight to my inbox.
Back up, then match the website, the register and a distributor catalog
Load the catalog and link it to the register in verified batches
AI research agents fill the gaps, with an independent check
Fix the register: barcodes, duplicates and prices
Hand over an AI assistant, six guides and a checklist
